ORDERS, CANCELLATIONS and REFUNDS
All products purchased through the Kindlybox website are for personal use only, and do not constitute an offer to sell.
You must review your order carefully before placing it. Once an order for a Kindlybox Gift Box is confirmed, Kindlybox will not provide a refund unless Kindlybox cancels or is unable to fulfill your order, in which case, Kindlybox will provide a full refund.
Kindlybox does not accept returns of boxes or individual products unless agreed by both parties. All boxes and products are checked before they are shipped, and while Kindlybox endeavours to ensure that the box and product will be delivered to you in a good condition, they could possibly be damaged during delivery.
It is up to Kindlybox discretion as to whether to replace the box or product, and will make the decision based on pictures which show the damage to the box or product. You may have to cover the cost of the damaged box to be returned to us.
Kindlybox will not refund any opened or used products, and if the product is sold out then we will provide you with a different product. You accept these terms.
If you have any other questions please check out our FAQ's page.